Get in Touch With Us
Got a question about something you have read on nkuk21.co.uk, spotted an error, or want to flag a new operator we have not covered yet? This page explains how to reach us, what kind of enquiries we deal with, and how long it typically takes to hear back.
Email Us Directly
The best way to contact our team is by email at [email protected]. We read every message that comes in. A short, clear subject line helps us route your query to the right person and get a useful reply back faster, rather than a holding response.
Please include as much relevant detail as you can — the name of the casino you are asking about, a link to the page in question, or a screenshot if you are reporting something that looks wrong. It saves a round of back-and-forth.
What We Can Help With
- Questions about our reviews — If you want more detail on why a site such as Betmica or Kikibet is ranked where it is, or how a specific welcome offer works in practice, ask and we will explain our reasoning.
- Corrections — Bonus terms, wagering requirements and payment options at casinos not on Gamstop change fairly often. If something on nkuk21.co.uk looks out of date, tell us and we will check it.
- New site suggestions — If you have come across a new non Gamstop casino you think we should be looking at, let us know its name and we will consider it for future coverage.
- General feedback — Ideas for topics you would like us to cover, whether that is more detail on payment methods, game selection, or how licensing works for these sites.
- Concerns about gambling harm — If you or someone you know is finding it difficult to control their gambling, mention this in your message and we will point you towards appropriate support options.
What We Cannot Help With
We are an independent review and comparison site, not a casino operator. That means we cannot process deposits or withdrawals, resolve an account dispute, verify your identity documents, or access your balance at any of the brands listed here. Those matters need to go directly to the casino's own support team, usually reachable through live chat or email from within your player account. If your enquiry is about self-exclusion, our guide to the best non Gamstop casinos covers where self-exclusion tools sit within these sites, and each operator's own responsible gambling page will have the specifics for your account.
How Quickly We Reply
A real member of the team reads and responds to every message — we do not rely on automated replies to close out enquiries. Most messages get a response within a couple of working days. During busier periods it can take a little longer, and we appreciate your patience if it does.
Before You Get in Touch
If your question is about which non Gamstop casino might suit you, or how offers, payment methods and game libraries compare across the market, our rundown of the best non Gamstop casinos covers that ground in detail and may answer it faster than waiting on an email. It is also worth checking there first if you are trying to decide between options like Betninja, WinnerIsland, Rivo or Smash Casino, since we break down what each one actually offers.
Whatever the reason for writing in, thank you for taking the time — reader questions and corrections are a genuine part of how we keep this site accurate and useful. You must be 18 or over to use any of the services discussed on this site.